We provide all of our customers with FREE programming and programming assistance. If you have purchased a pager from us this service is ALWAYS free of charge. We get a lot of requests from people that have purchased their pagers from other sources. We are happy to help but feel we do need to charge for our time and expert service. We will need your dispatch frequencies and alert tones to do this. Please call our office, email us or place your programming information in the Notes section after placing your online order and we will write your code plug and email it back to you. There is no shipping charge. Enter CODEPLUG for promo code.